Job Description
Job Description
Job Description
A trusted healthcare organization in Milford, Connecticut is seeking a highly organized and proactive Administrative Assistant to support daily office operations and help ensure a positive experience for patients and staff alike. This role involves managing administrative tasks, coordinating schedules, and assisting various departments in maintaining seamless operations. If you thrive in a fast-paced healthcare environment and have a knack for multitasking, we invite you to apply!
Key Responsibilities:
- Office Administration:
- Manage daily office responsibilities, including phone calls, correspondence, and record keeping.
- Process and maintain accurate patient files, medical records, and other administrative documents.
- Scheduling:
- Coordinate schedules for healthcare providers, patient appointments, and staff meetings.
- Manage appointment confirmations and rescheduling requests promptly and courteously.
- Data Management:
- Input and retrieve data from electronic medical records (EMR) systems with accuracy and efficiency.
- Prepare reports and communications for internal review or external distribution.
- Patient and Staff Support:
- Serve as the first point of contact for patients, greeting them with professionalism and empathy.
- Support healthcare personnel with administrative needs such as forms preparation, supply organization, and coordination of care processes.
- Compliance:
- Ensure compliance with HIPAA regulations, healthcare standards, and organizational policies.
- Assist in maintaining office documentation required for audits or regulatory reviews.
- Problem-Solving:
- Address patient concerns or administrative issues with professionalism and escalate urgent matters to the appropriate person.
- Education:
- High school diploma or equivalent required; Associate’s degree in Business Administration, Healthcare Administration, or a related field preferred.
- Experience:
- 2+ years of experience in an administrative support role, preferably within a healthcare or medical office setting.
- Technical Skills:
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms.
- Experience with electronic medical records (EMR) systems is highly desirable.
- Organizational and Time Management Skills:
- Ability to prioritize responsibilities, manage deadlines, and multitask in a dynamic healthcare environment.
- Communication Skills:
- Strong written and verbal communication skills to interact effectively with patients, staff, and external partners.
- Interpersonal Skills:
- Professional demeanor with excellent customer service skills and the ability to build relationships with patients and team members.
- Detail Orientation:
- High level of accuracy in managing information and records processing.
Job Tags
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