Computer Technician Job at Rivell, Sewell, NJ

SENQakRPY3V3S2ltOWhHbTZFTzQrT2xsaEE9PQ==
  • Rivell
  • Sewell, NJ

Job Description

Job Title: Computer Technician.

LOCAL APPLICANTS ONLY, PLEASE!

Company Description:
Recently named one of Inc. 5000's Fastest Growing Companies in America , Rivell is a reputable Managed Services Provider (MSP) based in Sewell, New Jersey. We specialize in delivering comprehensive IT solutions to businesses across various industries. Our team fosters a collaborative and supportive work environment, offering competitive compensation and opportunities for career growth.

Summary:
As a Computer Technician at Rivell, you will provide technical support to clients, diagnose and resolve hardware and software issues, and ensure the smooth operation of their IT systems.

Job Responsibilities:

  • Provide technical support to clients via phone, email, or onsite visits, addressing hardware, software, and network-related issues.
  • Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
  • Perform hardware repairs and upgrades, such as replacing faulty components or installing memory and storage upgrades.
  • Install and configure operating systems and software applications based on client requirements.
  • Document support tickets, resolutions, and troubleshooting steps in the ticketing system.
  • Assist in the setup and deployment of new IT equipment and systems.

Hours of Work: Typically 8:00 AM to 4:00 PM.

Travel Requirements:
Travel may be required for onsite client visits or installations.

On-Call Responsibilities:
Occasional, for urgent technical issues (less than three times per week).

Special Conditions or Requirements:
Strong technical troubleshooting skills, a customer service orientation, and the ability to work independently or as part of a team.

Success Criteria:
Success in this role will be measured by the timely resolution of client issues, high levels of customer satisfaction, and effective communication and collaboration with internal teams.

Reporting:
Reports to the IT Manager or Technical Team Lead.

Qualifications:

  • Associate degree or technical certification in Information Technology or a related field preferred.
  • CompTIA A+ certification or equivalent experience.
  • Experience providing technical support in a helpdesk or service desk environment.
  • Strong knowledge of Windows operating systems, hardware troubleshooting, and software applications.
  • Excellent communication, problem-solving, and customer service skills.

Benefits & Perks (TBD):

  • Competitive salary and 401(k) retirement plan.
  • Paid time off and a comprehensive benefits package.
  • Professional development and certification reimbursement opportunities.

Job Tags

Full time, Local area,

Similar Jobs

Clean Harbors

CDL Driver -Class B- Hazmat Job at Clean Harbors

 ...divh2CDL Driver- B- Hazmat/h2pClean Harbors in Chicopee MA is seeking a CDL Driver- B- Hazmat to operate light and heavy-duty trucks/work equipment at our customer...  ...atmosphere where everyone helps)/ppOperate a variety of Class B trucks/ppLoading and unloading of trucks/... 

Kaiser Permanente

Chaplain I, Hospital Per Diem Job at Kaiser Permanente

 ...responsibilities listed below, this role is also responsible for guiding collaboration and communication with other departments within the hospital and clinics (e.g., Employee Wellness, Employee Assistance Program) to support institutional staff; providing in-depth spiritual... 

Roman Catholic Bishop of Manchester

Principal of Bishop Brady High School Job at Roman Catholic Bishop of Manchester

 ...Description Description: POSITION: Principal, Bishop Brady High School, Concord, NH FLSA : Exempt REPORTS TO: President of St....  ...in serving the parishes, schools and institutions of the Catholic Church in New Hampshire. The principal appointed to Bishop... 

Crime Scene Resources, Inc

Forensic Investigator Job at Crime Scene Resources, Inc

 ..., collects, and preserves evidence and documents crime scene investigations. Maintains chain of custody for all evidence. Receives, stores...  ...courts with regard to crime scene cases and expertise in the forensic field. Maintains and updates forensic policy and procedure... 

Ecolab Inc.

Sr. Product Manager Job at Ecolab Inc.

 ...Job Description Ecolab is hiring a Senior Digital Product Manager for its Pest Elimination Digital Product & Innovation team. In this role, you will collaborate with both business and technical teams to develop digital strategies for our Customer Facing Pest Intelligence...