Job Description

Overview The Information Technology Specialist role is to facilitate operational execution for Malema PSG IT organization. This is an on-site position (Boca Raton, FL) that also provides support to the San Jose, CA and India locations, with accountability for projects and day-to-day oversight of IT service delivery. What You'll Do Maintain computer systems and networks, ensuring they are up-to-date and running efficiently. Install, configure and troubleshoot hardware and software, including operating systems and applications. Provide technical support to end-users, resolve technical issues and provide advice on software and hardware utilization. Monitor systems performance to identify potential errors, vulnerabilities, and security breaches. Develop, implement and/or follow IT policies and procedures, ensuring compliance with company, industry or government standards. Plan and execute IT projects, including hardware and software upgrades, network installations or migrations while maintaining progress reports. Escalate any constraints and issues for resolution. Collaborate with colleagues and stakeholders to identify and recommend new technologies or solutions that support business needs and goals. Manage and maintain IT inventory and documentation, and report on hardware and software procurement, installation, maintenance, and upgrades. Facilitate initial project scoping and planning discussions, convert into robust project plans. Support the creation of cross-team issue resolution workflows, serve as a key escalation point for the OpCo back into our shared services teams. What You'll Bring Bachelor's degree in computer science, engineering, or related field. 5+ years of related work experience. Manufacturing experience a plus. Ability to align business strategy with technology enablement solutions. Experience supporting annual budgeting and long-term roadmap development. Able to manage internal and external suppliers to drive value and deliver reliable services. Good understanding of project and performance reporting. Good communication, analytical. Knowledgeable in SQL. Excel intermediate level (filters, pivot table, etc.). Knowledgeable in ERP systems (Oracle a plus). Knowledgeable on Servers, Virtual servers, Switches, VPN and firewall. The Ideal Candidate Will Also Bring Demonstrated success managing through influence and leading change. Effective written and oral communication skills, able to interact effectively with personnel at all levels. Honest, transparent, fair, and ethical toward others in all interactions. PSG is the global pump, metering and dispensing-solution expert. For additional information, visit psgdover.com. We thrive on winning and are always looking to add the best and brightest to our team. PSG offers a unique combination of a small company atmosphere with the benefits of a large company. All qualified applicants will receive consideration for employment without discrimination. Attention Applicants: If you require a reasonable accommodation to complete any part of the application process, please contact accommodations@psgdover.com. Job Function: Information Technology #J-18808-Ljbffr Dover Corp

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