Job Description

ABOUT THE ROLE

City Innovations isnt your typical venture studioand this isnt your typical operations role.

Were looking for someone who thrives on organization, structure, and follow-through. Youll be the connective tissue across our initiatives and client projects , ensuring details are tracked, deadlines are met, and communication flow`s smoothly. Think of yourself as part air-traffic controller, part systems builder, and part project wrangler.

Alongside project coordination, youll play a key role in keeping our people and finance operations running smoothlyfrom payroll and benefits to invoicing and vendor managementhelping the team stay focused on building ventures that matter.

If you love creating order from complexity, keeping teams aligned , and making sure nothing falls through the cracks , youll feel right at home here.

KEY RESPONSIBILITIES

Project & Administrative Support

• Provide day-to-day administrative and project coordination across multiple ventures and client projects.
• Coordinate meetings, agendas, action items, and follow-ups to keep teams on track.
• Manage project timelines, deliverables, and task lists using tools like Asana, Monday.com, or Atlassian.
• Create, maintain, and improve documentation and processes that enhance efficiency and scalability.
• Organize and maintain project files, records, and reports for easy access and clarity.
• Act as a communication hubensuring updates, reminders, and critical information are shared with the right people at the right time.
• Assist leadership with special projects, reporting, and other administrative needs.

People & Operations Support

• Support payroll processing and employee benefits administration.
• Help coordinate team culture initiatives, events, and communications.
• Process vendor invoices, purchase orders, and employee reimbursements.
• Support accounts receivable by preparing invoices and tracking client payments.
• Assist with expense reporting and light budget tracking.

Requirements

• Highly organized with a knack for managing details and juggling multiple priorities.
• 24 years of experience in operations, administration, project coordination, or HR/finance support (startup or agency experience a plus).
• Strong written and verbal communication skillsclear, professional, and concise.
• Experience with project management and collaboration tools (Asana, Monday.com, Atlassian, or similar).
• Familiarity with HR and finance systems (e.g., Gusto, QuickBooks, or similar) preferred.
• Self-starter who takes initiative, but also collaborates well within a team.
• Ability to thrive in a fast-paced, sometimes ambiguous environment while maintaining calm and focus.
• Strong follow-through and accountabilityyou close loops and finish what you start.

About City Innovations

City Innovations is a venture studio built on one core belief: traction comes first .

We help teams avoid wasted time and capital by validating ideas before they scaleensuring real product-market fit, measurable business value, and sustainable growth. From startups to established enterprises, weve guided leaders across industries to clarify direction, accelerate momentum, and bring the right ideas to market at the right time.

Our team blends strategy, experimentation, and executionusing proven frameworks like Lean Startup, Jobs to Be Done, and Design Sprintsto move from insight to impact faster than traditional firms.

Were not just advisors. Were builders, partners, and growth catalystsdedicated to creating ventures that matter.

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