Job Description

Job Description

Job Description

Description:

We are seeking an experienced Sales Engineer to support our large Enterprise accounts by providing technical expertise and strategic solutions throughout the sales cycle. This role serves as a critical link between our sales and engineering teams—translating complex technical requirements into practical, value-driven solutions that meet client needs. The ideal candidate will have a strong background in enterprise technology, excellent communication skills, and a proven ability to build trusted relationships with customers and internal stakeholders.

Essential Job Functions

• This role has responsibilities to prepare pre-sales technical cost packages that include all construction, labor, equipment, and monthly recurring expenses, coupled with logical designs, mapping, and technical details for complex lit service and dark fiber offerings.
• A FiberLight Sales Engineer is customer-facing and is tasked with establishing relationships with technical contacts across the account base, uncovering new service needs, and supporting existing customer services.
• Gains customer acceptance by explaining or demonstrating cost reductions and/or operations improvements.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Travel up to 25% per month is possible.

· Minimum of 7 years of recent relevant telecom sales engineering experience.

· Self-motivated and problem-solving capabilities.

· Experience with Office 365 Suite with specific advanced skills in Visio and Excel.

· Previous experience using GIS software for fiber network management.

· Advanced Google Earth skills are required.

· Strong verbal and written communication skills are a must.

· Must be customer service driven with an upbeat and outgoing personality.

· Must be proactive with the ability to drive projects to completion.

· Work in a fast-paced environment as a liaison between Operations, Engineering, and Sales Departments.

· Skillset to understand, communicate internally and externally to customers, and pre-sales design within OSI layers 1, 2, and 3.

· Industry-recognized certifications are a plus. Cisco, Juniper, Ciena, and Fujitsu are ideal.

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