Job Description

Security Officer

At Houston Methodist, the Security Officer position is responsible for maintaining a safe and secure environment for patients, staff, and visitors by patrolling and monitoring hospital premises and personnel. This position provides assistance with personal protection, traffic control, and emergency response services. The Security Officer position may employ Houston Methodist-approved defensive tactics to ensure patient, staff, and visitor safety.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

Education: High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

Work Experience: Criminal justice, security, or related experience preferred

License/Certification: Security Officer state license, Driver License - State Licensure, IAHSS - Certified Security Officer-Basic/Advanced/Supervisor, NVCRISIS - Nonviolent Crisis Intervention or Instructor (CPI)

Knowledge, Skills, and Abilities:

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members, and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Must have the ability to multi-task and function calmly in stressful situations
• Must possess strong customer service skills
• Proficient computer skills including, but not limited to, knowledge of Microsoft Office software and Webmail
• Knowledgeable of all Public Safety Policies and Procedures
• Understand HIPAA and Patient confidentiality compliance
• Demonstrates emergency preparedness knowledge

Supplemental Requirements:

Work Attire: Uniform Yes, Scrubs No, Business professional No, Other (department approved) No

On-Call*: No

Travel**: May require travel within the Houston Metropolitan area Yes, May require travel outside Houston Metropolitan area No

Company Profile

Since 1998, Houston Methodist Sugar Land Hospital has been serving Fort Bend and the surrounding counties. Residents have come to rely on a level of compassionate care and leading-edge technology that was once available only in the Texas Medical Center. Houston Methodist Sugar Land Hospital tied for No. 4 in Houston and No. 6 (three-way tie) in Texas in U.S. News & World Report's best hospital rankings in 2020. With 316 operating beds, 24 operating rooms, and over 2,400 employees, Houston Methodist Sugar Land Hospital was designed to provide comprehensive, personalized care for the community.

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