Job Description
**Overview**
**Job Summary Details:**
The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM) (
**Basic Qualifications:**
- Must be 18 years of age or older
- No high school diploma, GED or college degree required.
- No experience required and on the job training provided.
**Preferred Qualifications:**
- One (1) year of prior multi-line reception experience or dispatching experience preferred
**Responsibilities:**
+ Coordinate and manage the efficient flow of taxis and drivers.
+ Receive calls, determine the suitable taxi availability, and direct taxis to customer locations.
+ Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time.
+ Manage dispatching operations such as making sure vehicles have gas and oil to keep them running.
+ Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations.
+ Coordinate with taxi companies to provide service to special events and conventions.
+ Maintain communication with taxi drivers to ensure they reach customers quickly or punctually.
+ Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations.
+ Use modern routing software in order to develop, alter, and optimize delivery routes.
+ Effectively communicate and serve as the liaison between drivers and customers.
+ Remain agile and ready to handle sudden route changes or delivery issues.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
REQNUMBER: 137178
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
Job Tags
Local area, Immediate start,
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