Job Description

Job Description

Job Description

Property Manager

The Klotz Group of Companies is a vertically integrated multifamily investment platform built on execution, accountability, and excellence. We don’t hire passengers — we hire drivers. People who thrive in high-performance environments, who want to stretch beyond a “job description,” and who push those around them to operate at a higher standard with uncompromising integrity!

We are seeking a Property Manager — someone who can raise the standard and is a builder by nature! This is not a siloed “back-office” role. It is a critical, forward-facing opportunity that demands entrepreneurship, transparency, intensity, and drive!

This position will:

• Commit to driving excellence — fostering Community engagement and maximizing resident satisfaction.
• Inject energy, intensity, and obsession for success into the daily rhythm of the Community, lifting those around them and raising the bar every day.
• Celebrate the “C Culture” environment, invigorating teammates to commit to collaborate, cooperate, communicate, and create cohesiveness!

You Get To:

• Leadership
  • Cultivate a high-performance and excited team including leasing agents, maintenance technicians, and administrative personnel who are all in!
  • Coach and coalesce your team, providing performance feedback to ensure team members are obsessed with successful outcomes!
• Engage in Resident Relations
  • Cultivate positive relationships with residents by providing exceptional customer service and addressing their needs and concerns promptly and effectively.
  • Create a sense of community by organizing and hosting resident events.
• Lead Property Operations from the Front
  • Coach a team to maximum performance and build Confidence and Character.
  • Courageously maximize property day-to-day operations, and lead leasing, maintenance, and groundskeeping activities.
  • Create strategies to optimize property performance, minimize vacancies, and maximize revenue.
  • Conduct regular property inspections to ensure compliance with safety, cleanliness, and aesthetic standards.
  • Collaborate closely with the maintenance supervisor for unit renovations to ensure all items are on track for completion.
  • Coordinate capital expenditure items, adhering to the budget.

• Financial Management
  • Create and manage the property budget, including revenue projections, expense management, and capital improvements.
  • Collect rents and minimize delinquency rates, implement strategies to minimize arrears, and enforce lease agreements as necessary.
  • Collaborate with Accounting for clarity in financial reporting and analyze variances to identify areas for improvement and cost-saving opportunities.
• Compliance and Risk Management:
  • Comply with all federal, state, and local housing regulations and fair housing laws.
  • Create, coordinate, and maintain comprehensive risk management procedures to mitigate liability and protect the interests of the property owner.
• Vendor and Supplier Management:
  • Contract negotiations and relationship oversight with vendors, contractors, and service providers to ensure best-in-class workmanship and cost-effective services.
  • Commit to optimize vendor performance and enforce contractual obligations to establish the premier property and team!

What Success Looks Like in This Role:

• Positivity: Maintain a positive and supportive environment for residents and team members, fostering a culture of collaboration and respect.
• Solution Orientation: Approach challenges as opportunities for growth and improvement, implementing proactive strategies to address issues and enhance property performance.
• Pursuit of Excellence: Strive for excellence in all aspects of property management, continuously seeking opportunities for innovation and improvement.
• Transparency and Candor: Foster open and honest communication with residents, team members, and stakeholders, building trust and accountability within the community.
• Dedication to Outperform: Commit to exceeding expectations and delivering exceptional service to residents and stakeholders, demonstrating a strong work ethic and dedication to achieving results.
• Leadership: Lead by example, providing clear direction, guidance, and support to the property team, and promoting a collaborative and inclusive work environment.
• Financial Strength: Manage property finances responsibly and strategically, maximizing revenue and minimizing expenses to ensure long-term financial stability and growth

Qualifications

• Bachelor's degree in Business Administration, Real Estate Management, or related field preferred.
• Minimum of 5 years of experience in property management, with a proven track record of success in leadership roles.
• Strong understanding of property management principles, including leasing, maintenance, financial management, and customer service.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in property management software and Microsoft Office Suite.
• Current knowledge of federal, state, and local housing regulations and fair housing laws.

What We Offer

• A high-performance culture where accountability and excellence are the baseline.
• Competitive salary and benefits.
• The opportunity to grow with a fast-scaling platform.
• A chance to be part of something bigger than a “job” — to contribute to the culture, performance, and future of The Klotz Group.

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